With the speech analytics market size expected to grow at a CAGR of 18.2 percent between 2017 and 2022, the industry experts assume the number to grow...
10 Incredibly Useful Agent-Related Metrics That Can Be Improved Using Speech Analytics
In this era of advanced technologies, customers prefer to opt for some unique and sophisticated communication channels such as email, chat and social ...
7 Ways in Which Automated Voice Evaluation Saves Time
Speech analytics is one of the recent developments in the world of technology. Available with an ability to create identifiable and easy to understand...