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Speech Analytics
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Top 10 Key Factors To Consider Before Implementing Speech Analytics

With the speech analytics market size expected to grow at a CAGR of 18.2 percent between 2017 and 2022, the industry experts assume the number to grow...

Smartspeech Team April 24, 2019
Speech Analytics
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10 Incredibly Useful Agent-Related Metrics That Can Be Improved Using Speech Analytics

In this era of advanced technologies, customers prefer to opt for some unique and sophisticated communication channels such as email, chat and social ...

Smartspeech Team March 25, 2019
Speech Analytics
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7 Ways in Which Automated Voice Evaluation Saves Time

Speech analytics is one of the recent developments in the world of technology. Available with an ability to create identifiable and easy to understand...

Smartspeech Team September 21, 2018

RECENT POSTS

  • Why now is the Right Time to Invest in Speech Analytics for Your Contact Center?

    16 September, 2020

  • Using Speech Analytics

    7 Key Speech Analytics Use Cases For Contact Centers

    13 May, 2019

  • Call Center Productivity

    Call Center Productivity – This Is How Speech Analytics Can Help

    25 April, 2019

  • conatct center solutions

    Top 10 Key Factors To Consider Before Implementing Speech Analytics

    24 April, 2019

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About Us

MK SmartSpeech enables advanced call analytics using Speech to Text technology and is brought to you by MattsenKumar in partnership with Voci.

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Recent Posts
  • Why now is the Right Time to Invest in Speech Analytics for Your Contact Center?
  • 7 Key Speech Analytics Use Cases For Contact Centers
  • Call Center Productivity – This Is How Speech Analytics Can Help
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