• Home
  • The Platform
  • Managed Services
  • Applications
  • Resources
    • Case Studies
    • eBooks
    • Videos
    • White Papers
    • Infographics
  • Blog
  • Demo
  • Home
  • The Platform
  • Managed Services
  • Applications
  • Resources
    • Case Studies
    • eBooks
    • Videos
    • White Papers
    • Infographics
  • Blog
  • Demo

Resources

  • Case Studies
  • Use Cases of Speech Analytics
Speech Analytics
No Image Found

10 Incredibly Useful Agent-Related Metrics That Can Be Improved Using Speech Analytics

In this era of advanced technologies, customers prefer to opt for some unique and sophisticated communication channels such as email, chat and social ...

Smartspeech Team March 25, 2019
Speech Analytics
No Image Found

10 Ways To Improve Your Agent’s Performance Using Speech Analytics

A large number of calls are handled by the call center executives each day. What’s impressive about these calls is that they are loaded with an abun...

Smartspeech Team October 8, 2018

RECENT POSTS

  • Why now is the Right Time to Invest in Speech Analytics for Your Contact Center?

    16 September, 2020

  • Using Speech Analytics

    7 Key Speech Analytics Use Cases For Contact Centers

    13 May, 2019

  • Call Center Productivity

    Call Center Productivity – This Is How Speech Analytics Can Help

    25 April, 2019

  • conatct center solutions

    Top 10 Key Factors To Consider Before Implementing Speech Analytics

    24 April, 2019

Tags

Agent Performance analytics BPO Business Call Data Contact Center Contact Centers customer experience Customer Service Gender Identification Myths predictive analytics ROI SmartSpeech Software Speaker Separation speech analytics speech analytics software speech analytics solutions speech analytics technology speech analytics tools Speech Recognition Voice Data
About Us

MK SmartSpeech enables advanced call analytics using Speech to Text technology and is brought to you by MattsenKumar in partnership with Voci.

Important Links
  • About Us
  • Case Studies
  • Demo
  • Pricing
  • Contact Us
  • Privacy Policy
Recent Posts
  • Why now is the Right Time to Invest in Speech Analytics for Your Contact Center?
  • 7 Key Speech Analytics Use Cases For Contact Centers
  • Call Center Productivity – This Is How Speech Analytics Can Help
Our Offices

USA : 576 Glatt Circle,
Woodburn, OR 97071

India : 430, Udyog Vihar, Phase IV
Gurgaon, Haryana – 122015

Phone: +1 888 749 4877,
+91 124 432 0055

Email: info@smartspeech.io

Copyright © 2021 All Rights Reserved by SmartSpeech

Connect with us

We are using cookies to give you the best experience on our website.

You can find out more about which cookies we are using or switch them off in settings.

More information about our Cookie Policy

Privacy Overview

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Strictly Necessary Cookies

Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.

If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.

Cookie Policy

More information about our Cookie Policy