2.How to improve the customer experience, enabling the company to build relationships with its customers.
3.How the company significantly increases its conversion rate and successfully closes more sales.
There’s a gold mine of customer interaction data stored within the interactions occurring every day in your contact center. Signup to know more on how speech analytics can help you reveal root causes and invaluable client insights
Blazing fast ingestion speeds, convert your 1000 hrs. worth of audio into searchable text.
Improve sales performance, Enhance customer experience, Reduce handle time, Increase call center compliance, Improve customer retention.
Option to host over the cloud or on-site there by asserting more physical control as needed
Better understand speaker interactions by separating each side of the conversation.
Customize interface with visualizations & targeted extracts from customer interactions
Analyze multiple focus areas through integrated dashboards
Perform new hire proficiency assessment and identify training needs based on voice interactions
Perform assessment of customer emotions & sentiment for better grasp of customer experience
Copyright @ 2023, All right reserved.
