ANALYTICS WITH EXPERTISE
SmartSpeech Comes With Real Expertise For You
Our Managed Services will help you get the best results out of your investment in speech analytics. You can rely on our experts to leverage SmartSpeech better and customize it for your business objectives.
Expertise at Service
Our team brings expertise in leveraging the Speech Analytics platform and have exposure to multiple platforms - be it speech-to-phoneme or speech-to-text. They ensure that you have the best suggestions on how to tackle your business problems effectively and efficiently.
Industry Know How
Our team is aware of the dynamics and have exposure to multiple industries. Whether it is telecom, collections, healthcare, financial services or any other industry; you will be delighted that the team will be quick to adapt and start to contribute faster.
Working with the best companies, our team has the edge of expertise across different industries. This knowledge helps standardize and fix critical processes while actively working towards a solution.
Our Team works with you in implementing the recommendations to achieve returns on investment. Their expertise comes handy when you are working to implement the suggested solution.
SOME REASONS WHY YOU SHOULD
MAKE USE OF OUR MANAGED SERVICES
Our Experts Comes With Proven Track Record
Decades of Contact Center and Process Improvement Experience
Our team has helped clients from various industries like Banking & Financial, Telecom, Education, Technology etc. derive actionable insights from their contact center data. Our team understands your processes and customize the analysis for achieving the right business outcomes.
Benefits Of Working With Our Team
Flexibility with Solutions: Whether it is SmartSpeech or any other speech analytics tool in the market, our team can help you leverage it to the optimum. They can help you customize the solution for your business needs and get the best results.
Lesser Learning Gap: Our team consists of trained professionals who will start working on solving the business problems from the moment they go live. They take less time to understand your unique business goals and requirements.
Hours of Interactions
Years Of Experience
EXCELLENT TRACK RECORD
Our Team Can Help You Achieve The Right Goals
Our team can work with you in improving efficiency of your call center, reduce your costs by improving by improving FCRs, and improve the performance by identifying agent inefficiencies. They can also help you in improving your contact center, sales and compliance processes using their quality improvement expertise as well.