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8 Ways Speech Analytics in FinTech Can Improve Customer Experience

Published On - February 10, 2023

Smartspeech Team Uncategorized

8 Ways Speech Analytics in FinTech Can Improve Customer Experience

Digital revolution, omnichannel presence, and immediate information access are the norm in today’s environment. Customers have high expectations for efficient and convenient communication with businesses, which can include quick responses to their inquiries, accessible self-service options, an...
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Ways to Enhance Customer Experience by Improving Critical Metrics

Published On - January 11, 2023

Smartspeech Team Uncategorized

5 Ways to Enhance Customer Experience by Improving Critical Metrics

Why focusing on the customer experience is so trendy is not hard to fathom. The quality of the customer experience is more important, making it a challenge for businesses to find ways to enhance it. The best way to make your brand stand out from the competition is to prioritize improving the custome...
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Top 5 Ways To Increase Customer Retention

Published On - January 9, 2023

Smartspeech Team Uncategorized

Top 5 Ways To Increase Customer Retention, Understand The Customer Journey & Win Loyalty with Speech Analytics

Customer loyalty is a hard-earned asset for every company. In addition to consistently choosing your brand over rivals, loyal customers will positively promote your company and become brand ambassadors. They would encourage your company with excitement and bring in additional customers. According to...
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RECENT POSTS

  • 8 Ways Speech Analytics in FinTech Can Improve Customer Experience

    8 Ways Speech Analytics in FinTech Can Improve Customer Experience

    10 February, 2023

  • 5 Use Cases for Speech Analytics in FinTech

    5 Use Cases for Speech Analytics in FinTech

    10 February, 2023

  • Robust Speech Analytics For Your Call And Contact Center Business?

    Why Do You Need Robust Speech Analytics For Your Call And Contact Center Business?

    19 January, 2023

  • Essential Checklist for Choosing the Right Call Center Software

    The Essential Checklist for Choosing the Right Call Center Software

    19 January, 2023

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About Us

MK SmartSpeech enables advanced call analytics using Speech to Text technology and is brought to you by MattsenKumar in partnership with Voci.

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Recent Posts
  • 8 Ways Speech Analytics in FinTech Can Improve Customer Experience
  • 5 Use Cases for Speech Analytics in FinTech
  • The Essential Checklist for Choosing the Right Call Center Software
  • 2023 Guide to Better CSAT Scores
  • Why Do You Need Robust Speech Analytics For Your Call And Contact Center Business?
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