Who Are We?

We are a team of contact center management, speech analytics, and process transformation professionals with more than 100+ years of combined experience.

Our Expertise

We have worked with several world class organizations across the globe helping them improve their contact centers, processes and revenues.

Our Solution

MK SmartSpeech enables clients to carry out advanced call-Interaction analytics and benchmarking using Speech to Text technology.

Why MK SmartSpeech

Excellent Expertise and Track Record

We have delivered excellent results for our clients over the years
and help them achieve your business outcomes.


Contact Center Experience


Successful Analytics Projects


Avg Outcome Improvement


Whatever your goal, SmartSpeech will help you achieve

As a contact center leader or executive, if you are looking for improving your centre’s efficiency or boost the effectiveness of your sales process or enhancing your customer experience or manage the performance of your team better, MK SmartSpeech is the solution for you.

With innovative and customized features built for your goals, you can easily achieve them by leveraging the analytics engine of the tool.

Client Testimonials

Our clients love working with us. Here are some of their kind words for our team.